In December 2017, Amazon, JPMorgan Chase and Berkshire Hathaway announced the formation of a new healthcare company which would use technology to provide high-quality healthcare to patients and families more simply, and at a more reasonable cost.
This move and rumors of entry into pharmaceutical distribution shook up stock prices for more established healthcare companies and pharmacy chains. Amazon’s entry into healthcare is intriguing because medicine is ripe for disruption. In 2016, U.S. per-person healthcare expenses were $ 10,348 , more than double that of other first-world countries that offer universal health coverage ($4,752 in Canada, $4,600 in France, $4,708 in Australia, and $4,192 in the UK). Despite these costs, U.S. medical care is not altogether accurate or safe; medical errors kill more Americans annually than AIDS and motor vehicle incidents. Yet somehow modern medicine has escaped large-scale reform from automation and systems engineering.
Amazon has the potential to change this market. Its decision is modeled after tech giants like Alibaba and Tencent, which have been experimenting with employee healthcare software in China for many years and whose initial targets included online medical advice, drug tracking systems and more recently, artificial intelligence.
However, if Amazon intends to succeed where other industry giants have failed , it is essential for it to build infrastructure that can leverage cutting-edge medical technologies. As the saying goes, “If you want something you have never had, you must be willing to do something you have never done.” In 2018, this means Amazon needs to implement AI software for continuous analytics of automatically structured big data and advanced research technology.
Whether Amazon’s latest endeavor hits the mark or not, these are the trends that tech leaders in the healthcare space ought to be familiar with as we move into a new phase of AI, big data and advanced research technology.
AI is routinely implemented for machine learning applications to enhance clinical decision making and identify trends. According to The New York Times, over 130 Chinese tech companies were applying AI to increase efficiency and accuracy in overburdened Chinese hospitals. An example use case included the use of machine learning to identify diabetic retinopathy, which extends the capacity of Chinese ophthalmologists who are overburdened. Only 20 eye doctors are available for every 1 million persons, half of what is found in the U.S.
Artificial intelligence will likely become capable of rudimentary logic in the near future as its third wave, which could help it make more complex diagnoses and identify novel correlations. But in the early stages, innovators in healthcare tech could benefit from using AI to quickly identify key financial inefficiencies such as insurance fraud or forecast patients’ healthcare needs based on treatment trends.
Big Data And Continuous Analytics
Tough problems require creative solutions. If healthcare and pharmaceutical tech innovators intend a foray into restructuring health plans, it will require significant data collection and analysis. As behavioral economists know, sometimes humans behave in funny ways. Although most AI programs optimize known solutions to novel problems (first-wave AI) or iterate on them with machine learning (second-wave AI), data mining can identify novel trends that had not been previously correlated.
In modern applications, data mining is done with descriptive, predictive or prescriptive software and, in the case of tech giants, even online controlled experiments. A modern medical example is a data-mining surveillance system from the University of Alberta laboratory information management systems, which uses data from bacterial cultures and patient care to generate monthly reports on infection control that are then reviewed by human experts.