Artificial Intelligence makes customers happy

Faster, more efficient, more personalised. With artificial intelligenceArtificial Intelligence knows many different definitions, but in general it can be defined as a machine completing complex tasks intelligently, meaning that it mirrors human intelligence and evolves with time., companies should be able to better serve their customers. The result: happy customers, happy company. Sounds good, but is it also true? Three AI solutions that are used at Swisscom. …

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