AI and Jobs

Jobs and Artificial Intelligence a love story in the making

We at SwissCognitive believe that the rise of AI will lead to the creation of many interesting job opportunities. To highlight the possiblities new  technologies offer, we have launched a twitter campaign to show case over 200 jobs in the AI sector. Rounding off our campaign, this page provides you with interesting article around the topic of jobs and AI, as well as links to interesting rescources if you think about a change of pace in your job.

Artificial Intelligence Is Creating New And Unconventional Career Paths

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Would you consider a job as an “automation ethicist”? How about that of an “interactive chatbot designer”? Such funky-sounding job titles definitely will pique a listener’s curiosity at your next cocktail party. And such titles may soon be coming to an organization near you. The constellation of cognitive computing technologies emerging — artificial intelligence, machine learning, deep learning, natural language processing — requires a workforce of skills that can’t quite be imagined these days. Importantly, it may be opening a raft of new career opportunities.

At the recent Salesforce confab in New York, AI was top of mind, especially in regards to the continuing enhancement of the company’s Einstein analytics capability. However, with this bunch, the preferred term for AI was augmented intelligence — versus artificial intelligence.

This distinction makes a lot of sense, because, contrary to the fears that AI and its related technologies will be taking over the work of the world, it likely means something very different is unfolding. That is, AI is expanding and amplifying human capabilities.


What does this mean for jobs in the months and years ahead? Likely, two things. Business professionals will see new avenues of innovation opening up, while technology professionals will see new fields of endeavor as demand for AI-related skills grows.

A recent analysis of job demand by LinkedIn finds machine learning engineer leading the list of skills in demand. It’s fair to say that other jobs on this list — including data scientist (#2), sales development manager (#3), and customer success managers (#4) are also occupations that will flourish as a result of access to AI platforms and insights.

Gartner sees a great deal of opportunity in AI, predicting that within the next two to three years, AI “will create more jobs than it eliminates.” The consultancy even pegs some actual numbers to its prediction: 2.3 million jobs created by 2020, versus 1.8 million lost. The industries that will see the most gains are healthcare, the public sector and education, while manufacturing will see some job losses due to AI.

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Why we are still convinced robots will take our jobs despite the evidence

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The tale of new technologies causing the death of work is the prophecy that keeps on giving. Despite evidence to the contrary, we still view technological change today as being more rapid and dramatic in its consequences than ever before.

The mistaken view that robots will take our jobs may come from a human bias to believe that “we live in special times”. An absence of knowledge of history, the greater intensity of feeling about events which we experience first-hand, and perhaps a desire to attribute significance to the times in which we live, all contribute to this bias.

In the 1930s, John Maynard Keynes envisaged that innovations such as electricity would produce a world where people spent most of their time on leisure activities. In the United States in the 1960s, Lyndon Johnson established a Presidential Commission to investigate fears that automation was permanently reducing the amount of work available. Australia has not escaped the prophecy, with similar concerns about the future of work expressed in the 1970s. In their history of Monash University, Graeme Davison and Kate Murphy report that:

In 1978, the historian Ian Turner, organised a symposium on the implications of the new technologies. The world, he predicted, was about to enter a period as significant as the Neolithic or Industrial revolutions. By 1988, at least a quarter of the Australian workforce would be made redundant by technological change…

Some years later, Barry Jones continued the gloomy forecasts in his best-seller Sleepers Wake!:

In the 1980s, new technologies can decimate the labour force in the goods producing sectors of the economy…

Of course, none of this came to pass in Australia; just as work did not disappear in the 1930s in the United Kingdom, or the 1960s in the United States.

Yet today, we are seeing the resurrection of the prophecy. Commentary on the Australian labour market abounds with claims that the world of work is undergoing radical and unprecedented change.

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