AI success depends on fostering a culture of innovation that prioritizes clear, user-centric applications for society and businesses.

 

Copyright: cio.com – “AI Success Depends On A Culture Of Innovation”


 

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Powerful AI technology does not guarantee adoption and use. Instead, we need to prioritize building AI innovations with clear applications for society and the market.

In 2001, Steve Jobs called it as big a deal as the PC and venture capitalist John Doerr said it might be bigger than the internet. What revolutionary technology were they referring to? The Segway. You know, the personal transport device that flopped in the marketplace and became synonymous with mall security guards.

The fanfare around artificial intelligence (AI) today is even bigger than the lofty talk about the Segway over twenty years ago. I have no doubt that in the long run AI will live up to the hype and revolutionize our lives and work. But in the short run, we risk building an astonishing, awe-inspiring technology that few use.

The speed of development and untapped potential around AI are astounding, but that doesn’t mean AI will automatically become central to our lives and work. Just look at Apple’s Vision Pro as a tale of a brilliant piece of technology that the world is still trying to wrap its mind around.


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If we remain solely focused on just building better and better AI capabilities, we risk creating an amazing technology without clear applications, public acceptance, or concrete returns for businesses. Instead, we need to focus on developing a culture of innovation around AI that shapes the technology with society and business front and center. Innovation is what will make companies successful in an AI-driven future.

Society and business top of mind

Technology alone does not transform how we live and work. Instead, it needs to be coupled with innovation. Electricity was a major technological breakthrough, but it was that technology coupled with innovation in the form of things like the lightbulb, home appliances, and electric motors to run machines, that was transformative.[…]

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