AI In the IT and AV Industries


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SwissCognitive, AI, Artificial Intelligence, Bots, CDO, CIO, CI, Cognitive Computing, Deep Learning, IoT, Machine Learning, NLP, Robot, Virtual reality, learningAs the IT (Information Technology) and AV (Audio Visual) industries further develop their usage of artificial intelligence (AI), there is going to be an incredible amount of change that goes with it. AI has already transformed how we use computers, but has lasting impacts on the future of several industries. This is especially true for sectors that rely heavily on technology.

Something to consider is how AI is affecting these two industries. Information Technology, for example, seems to be more focused towards commercial clients, but AV tends to trend more towards residential clients (although there are plenty of business needs as well). This leads to a different approach to implementing AI in the technology and applications used within IT and AV.

With this in mind, this article will focus on the changes brought about by AI in IT and AV technologies through the lens of their respective client approach: B2B or B2C and the overlap between the two.

Artificial Intelligence in Information Technology (IT)

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By using AI in Information Technology, companies will need to strike a balance between incorporating AI in innovative ways without negatively affecting traditional IT systems. Many IT infrastructures can be complex and sophisticated in order to deliver the highest quality product and service to the client, which may make it difficult when trying to find ways to effectively integrate AI. Maintaining that balance is the ideal solution, but is also a challenge.

There are plenty of opportunities to rise to the challenge, especially as IT professionals primarily work within the B2B sector and have a majority of commercial clients. Though commercial IT operations management systems are larger and more complex, there is more opportunity to insert AI within a larger network. This will give Information Technology companies a greater chance to effectively integrate AI over time within existing infrastructures.

5 Changes AI is Making to Information Technology (IT)

1. AI in Visual and Audio Recognition

Over the last 8 years, since Amazon’s Alexa first released, AI speech recognition programs have only improved their ability to listen to what we are asking for or saying. Similarly, the ability for AI to recognize objects and visual cues in images and videos has drastically improved. Even the ability for AI to scan live feeds is rapidly evolving. […]

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