Many workplaces moved to remote operations in 2020 during the emergence of the COVID-19 pandemic. Now, organizations are facing a difficult decision: return to the office like pre-pandemic or take advantage of the newly discovered perks of working remotely.

SwissCognitive Guest Blogger: Rae Steinbach, a graduate of Tufts University with a combined International Relations and Chinese degree

SwissCognitive, AI, Artificial Intelligence, Bots, CDO, CIO, CI, Cognitive Computing, Deep Learning, IoT, Machine Learning, NLP, Robot, Virtual reality, learningRemote work isn’t just convenient or time-saving; it’s a new way of looking at running a business or organization that prioritizes results and autotomy overdoing things the old fashioned way just because.

The rush to remote operations helped many companies start thinking out of the box. Now, many are considering a permanent move to remote work. There are a lot of things to consider ahead of this move, and one that many don’t fully realize is the impact artificial intelligence or AI, could have on the move to remote work. We’re not talking about replacing your team with computers. Implementing AI into the remote workflow can improve employee satisfaction, performance, and free up human resources by taking full advantage of algorithms that do some of your most important tasks for you. Let’s dive into why AI is becoming a great tool for organizations making the move to permanent remote operations. 

How Artificial Intelligence Fits Into Remote Work

We think of AI even in 2021 as a very complicated, science fiction-esque tool. No, AI isn’t here to replace humans or create more problems for workers. In fact, it’s here to do the opposite. AI is the development of computer processes and programs that mimic human action while using things like software, applications, and other work-related interfaces. 

When it comes to remote work, the major hurdles involve things like the management of a widespread workforce, an increase in responsibilities for employees, and the completion of routine tasks and newly added digital tasks. AI can help to make this huge digital transformation for workers easier and improve their job performance. 

As companies debate whether or not to go full-time with their remote operations, AI stands as the most impactful way to speed up the move to remote work. By allowing programs and algorithms to complete the tasks better suited to artificial intelligence, remote workers can be given more time to work on meaningful projects and other goals that only a human can accomplish. Here are a few of the most common uses today for AI in remote work.

Uses of AI in Remote Work

There are a lot of ways artificial intelligence is going to play a role in an increasingly remote workforce. For starters, AI will offer us more ways than ever to feel more connected from people sometimes hundreds of miles away instead of disconnected. 

Virtual Reality Meetings

If you’ve attended a webinar or video conference call this past year, you know how limiting the method of communication can be. A VR meeting is going to be the most impactful way remote meetings take place without losing the interactivity and real-time collaboration with coworkers and clients. 


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By viewing avatars seemingly right next to you in your office or workspace, you don’t feel the same disconnect you feel over video conference. Plus, VR whiteboards, interactive search engines, and other tools facilitate more meaningful discourse while you’re meeting. 

Automation of Basic Tasks

When a marketing director needs to decide who will see the latest batch of digital ads going live, the process takes a lot of analysis and planning. This likely includes sifting through web data to see who is viewing what products or services, where they are most likely to spend time online, and a whole list of other demographics and market considerations. Instead of leaving that up to your marketing director, what if AI could identify target audiences, launch ads, and even contribute copywriting to the ad? 

Chase Bank and other brands utilize AI in a number of situations to automate basic tasks. If a computer program can take care of some of the most monotonous parts of your job, then let it! This leaves you and your team available to tackle more complex problems that require critical thinking and advanced planning.

When is Remote Work the Right Move to Make?

Only you can decide if remote work makes sense for your business or organization. If you do make the move to remote operations, then don’t ignore the possibilities AI can offer your team. The digital world is more competitive than ever and it’s best to use every tool at your disposal to stay on top.


About the Author:

Rae is a graduate of Tufts University with a combined International Relations and Chinese degree. After spending time living and working abroad in China, she returned to NYC to pursue her career and continue curating quality content. Rae is passionate about travel, food, and writing (of course).