Over the past year, we have seen the acceleration of technology and science despite the devastation that COVID has had on businesses and many core industries.

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SwissCognitive, AI, Artificial Intelligence, Bots, CDO, CIO, CI, Cognitive Computing, Deep Learning, IoT, Machine Learning, NLP, Robot, Virtual reality, learningArtificial intelligence (AI) and machine learning (ML) have pushed science faster than ever before with the goal of a vaccine that is already rolling out across the nation. With a handful of additional companies already in late stage testing of a vaccine, we may see a return to normalcy in 2021, or rather a new-normal. 

Reflecting on the past year, we’ve seen major advancements in AI and ML and how these technologies impact core business planning and operations. Last year, commercial airlines were simply using machine learning tech to predict what passengers would order for lunch, this year ML is featured in the boardroom daily to better understand how to restart business, maximize services, reduce risk in a continuously volatile travel market, and more. The point I’m making is that AI and ML have found a foothold in nearly every industry—elevating from engineering and R&D to the boardroom—and I believe in 2021 there will be tons of new activity that will grab headlines. These are my predictions for what to expect in the industry:

CSPs, Hardware, And The Race To Dominate In-Cloud AI 

For years, NVIDIA, Intel, and Arm have been front and center when it comes to AI chips – while there are competitors everywhere, the market dominance of these companies has never really been disrupted. But the introduction of cloud computing and the exponential advances that AI researchers have made over the past five to 10 years have changed the playing field, pitting the chip giants’ against their biggest customers—CSPs—in the race for cloud AI dominance. […]

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