Will artificial intelligence replace humans? When instituting an AI system, what is the role of humans?
1. It takes humans, such as mathematicians and computer scientists, to build a system based upon wisdom and knowledge discovery, and even in choosing what kinds of AI options are best. In the knowledge discovery process, humans find out what works and what doesn’t work.
2. It takes humans, such as software engineers, to test the system. There will be need for rigorous troubleshooting and making sure that everything works under different real-world scenarios.
3. It takes humans, such as data analysts, to monitor the system and provide “sanity checks” to make sure that the system is continuing to do what it is supposed to.
4. It takes humans, such as computer programmers, to debug the system when there are issues or breakdowns.
5. It takes humans, such as systems analysts, to provide a backup for the system. What if the system is down, and data is needed to meet demands? What manual backup system or process needs to be followed during these “down” times?
6. It takes humans, such as business analysts, to get the customer’s requirements and see that deliverables from the system match the customer’s request.
7. It takes humans, such as technical writers and analysts, to document the system and train others on the system so that others can learn how the system works in case changes need to be made, or in case other employees need to use the system.
AI isn’t just a standalone process; it requires an ecosystem of human skills. It can automate our tasks and bring us computations and predictions at extraordinary speed, eliminating repetitious, manual or tedious jobs. But it also creates the opportunity for new, well-paying jobs from a technically skilled workforce. There will also be the “traditional” needs of a business for effective communicators, marketers, salesforces, financial experts and savvy executives who can lead and operate a company. These jobs are here to stay.
AI can improve our lives. But with this rise in technology, it’s important to also see the skills needed today that will help to propel us into our tomorrow.
Copyright by Ria Persad, President, European Chamber of Digital Commerce | Founder & CEO, StatWeather | Fellow, Cambridge Commonwealth
Article was orininally published on The Manila Times
“I believe, AI will not take away jobs, but will transform the employment market by leveraging a different set of skills, improving quality of life and the global economy through the creation of jobs and also solving some of the world’s toughest problems. In that regards, AI has the power to transform not just our technological landscape, but our very economic future.”
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