About this report Artificial intelligence (AI) will profoundly affect the ways in which businesses and governments engage with consumers and citizens alike.

SwissCognitiveAbout this report Artificial intelligence (AI) will profoundly affect the ways in which businesses and governments engage with consumers and citizens alike. From advances in genetic diagnostics to industrial automation, these widespread changes will have significant economic, social and civic implications. As such, Intelligent Economies explores the transformative potential of AI on markets and societies across the developed and developing worlds.

This report, developed by The Economist Intelligence Unit and sponsored by Microsoft, draws on a survey of more than 400 senior executives working in various industries, including financial services, healthcare and life sciences, manufacturing, retail and the public sector. Survey respondents operate in eight markets: France, Germany, Mexico, Poland, South Africa, Thailand, the UK and the US.

Additionally, we conducted in-depth interviews with business leaders and experts in AI. We would like to thank the following for their insights and contributions to the research:

• Jeff Chen, lecturer, Gordon Institute of Business Science, University of Pretoria • Alex Konnaris, chief information officer, RMA Group • Juergen Maier, chief executive officer, Siemens UK • JP Rangaswami, chief data officer, Deutsche Bank • Daniel Ray, director of data science, NHS Digital • Sandra Wachter, research fellow, Oxford Internet Institute and Alan Turing Institute

Jessica Twentyman was the author of the report; Michael Hoffmann was the editor.

INTELLIGENT ECONOMIES: AI’s transformation of industries and society

Executive summary


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Artificial intelligence (AI) is moving from the realm of science fiction to real- world adoption among private- and public-sector organisations globally. Today AI is used by financial services companies to serve customers better and detect fraud; by healthcare providers to more accurately diagnose illness and identify more effective treatments; by manufacturers to keep machines up and running on the plant floor and to streamline supply chains; and by city authorities to track and mitigate urban challenges such as traffic, pollution and crime.

As AI becomes increasingly embedded in society, it will not only change the businesses that adopt it but also have significant economic, social and civic effects on citizens and consumers. In short, national and regional economies will become more intelligent in the ways they produce and distribute goods and services. But such transformations will also introduce new challenges. Indeed, policymakers, economists and technology stakeholders are observing these changes closely, often with commitments to protecting the rights of workers whose jobs may be replaced by automation.[…]

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INTELLIGENT ECONOMIES: AI’s transformation of industries and society
A report from The Economist Intelligence Unit
2© The Economist Intelligence Unit Limited 2018