The Two Sides of the Artificial Intelligence Coin

ANALYST CORNER The Two Sides of the Artificial Intelligence Coin

The growth of in recent years has been astounding — yet is still in the very early stages of growth. Where are we today with this new technology, and where are we heading? Which companies are struggling, and why? What’s coming next.

copyright by

for years has bSwissCognitiveeen a staple of science fiction — from the starship Enterprise ‘s talking computer in Star Trek in the 1960s, to the bionic Steve Austin in The Six Million Dollar Man in the 1970s, to Arnold Schwarzenegger’s time-traveling killer in the Terminator movies of the 1980s, to give just a few examples.

Now has moved beyond sci-fi and become real, with all sorts of technologies. Companies in a variety of industries are operating in countries around the world — and we are still in the very early stages of this exciting new era.

That’s great news for investors, workers and users, whether companies or individuals. However, not every company will do well. That means we must be able to tell the difference between the likely hits and misses before we spend our time or money. We Are Already Using .

We are already using in many different ways. We use it when we call a company for customer service and talk to a computer, example. We use it when we log onto a chat system and type our questions and get a response from a computer system rather than an individual. There are countless other ways is in common use today, and more applications are coming online all the time.

In a recent demonstration, Google had its technology call a hair salon and engage in a conversation with a live person. The scheduled an appointment, and the worker had no idea she was speaking to a machine. That type of presentation captures the imagination of the marketplace, and it’s an example of where we are today with .

IBM’s Watson blew us away in 2011 when it played the TV game show Jeopardy! Back then, was still new, and few knew much about it. In the years since, companies in every industry have been using technology to improve the way they do business. […]