By now, you are well-acquainted with the four main processes that come with having employees in your company. Depending on the size of your company, the processes of hiring, training, compensating and firing can range from fairly simple to highly complex. But those processes can be simplified.
Thanks to Natural Language Processing (NLP), the future is here. Will your next employee come in a box? Today, we are going to talk about these four processes in relation to your next employee, the digital employee.
Your human employees are great. They work hard, and they are dedicated to optimum performance every day. But they have their limits. Human employees require rest, so they generally only work 40 hours per week. If you expect more, be prepared to pay a salary or overtime.
Human employees also require stimulation. They become bored when dealing with monotonous tasks, and boredom slows productivity. To relieve the monotony for your human employees, hire a digital employee powered by cognitive automation . With a digital employee, the four main employment processes will be a bit different. Let’s explore each one.
When you are ready to hire a new human employee, you must advertise your open position and wait for the candidates to submit their applications. After you have a number of applicants, you begin scheduling interviews. These interviews may take several days to conduct, and you need time to determine which candidate is the best fit for your company. By the time you choose the right candidate, you have invested a lot of time and energy in the hiring process.
Now you are thinking about hiring your first digital employee. How is the hiring process different?
Much like you do for the purchase of any new computer program, you research the available AI programs to determine your company’s needs and how the programs will meet those needs. Will your digital employee handle document processing? Do you have unstructured data to sort? Your digital employee performs these duties using Natural Language Processing (NLP).
After you have hired (ordered) your employee-in-a-box, the next process is training.
Wait. This is a digital employee, a software program. Why are we even talking about training?
Your human employees must be trained to do their jobs according to the policies and procedures of your company. Each employee is assigned duties and taught by a trainer. The employee learns a little more each day until he or she can handle the work on their own.
Your trainer can also train your new digital employee. Through machine learning, your digital employee will “learn” its job. Like a human, the AI program learns from its work experience, becoming more efficient over time. […]