Robots and AIArtificial Intelligence knows many different definitions, but in general it can be defined as a machine completing complex tasks intelligently, meaning that it mirrors human intelligence and evolves with time. in the Hotel Industry

ROBOTS AND AI IN TRAVEL – WHO ARE THE EARLY ADOPTERS?

CONSUMER ACCEPTANCE WILL MAKEOR BREAK THE USE OF ROBOTS IN THE HOTEL INDUSTRY

Travelzoo conducted global research to find out:
• How comfortable travellers are with robots
• Whether travellers believe robots will improve the experience
• Which countries are most accepting of robots

ALMOST THREE QUARTERS OF CONSUMERS BELIEVE ROBOTS COULD IMPROVE SERVICE IN THE HOTEL INDUSTRY

HOTEL PORTERS ARE REPLACEABLE

Richard Singer, President – Travelzoo, Europe – ITB Berlin 2016

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