Artificial intelligence (AI) has officially gone mainstream. Industry research firm Gartner named AI as its number one strategic technology for a second year in a row. The acquisitions race among giants like Google, IBM, Salesforce and Apple to purchase private AI companies keeps heating up — 2016 alone saw 40 AI-related acquisitions and our own research found that 62% of large enterprises will be using AI-technologies by 2018.
Since everyone seems to be talking about AI broadly, we focused our predictions this year on what we see happening with communications and AI.
See also: Will artificial intelligence mean the end of cyberthreats?
As a leader in this area, we are working with enterprises to close the communication gap between man and machine. For 2017, our predictions are related to how we’ll communicate with computers and other devices, how AI systems will communicate with each other, and how we’ll communicate with each other about AI.